VIRTUAL CARE APPOINTMENTS NOW AVAILABLE

Feel Better. Move Better. Live Better.

Social distancing is important for your health right now. But that doesn’t mean
other areas of wellness have to suffer. Denise Semple & Associates is excited to
offer face-to-face virtual sessions with your trusted registered health practitioner
from the comfort and privacy of your own home. We will be offering the same
level of care and expertise that you’ve come to rely upon through our virtual care
appointments.

What is Virtual Care?

Virtual care is a face to face appointment with one of our registered health care
specialists via tablet, laptop, smartphone or computer. The appointment is
offered through a secure HIPAA & PHIPA compliant video conferencing app
designed to work on any of your devices. You can be assured your private
information remains confidential using our service.

Who Does Virtual Care Benefit?

We offer virtual care to new and existing patients. Based on your current condi-tion and needs this may include Physiotherapy, Naturopathy, Osteopathy, and Kinesiology. Virtual care is an excellent option for anyone during this time of so-cial distancing as well as for anyone with a busy lifestyle, hectic work hours, or mobility issues. You save time driving and waiting for appointments and you don’t have to worry about scheduling around work hours or other commitments.

Studies show that patients who “use these [virtual] tools make better progress toward their healthcare goals than those that do not.” A better health outcome can be reached by maintaining your treatment schedule online and staying in communication with your health care specialist.

Which Practitioners Offer Virtual Care?

As approved by the registered practitioners’ regulatory bodies & Colleges we can book appointments with the following registered practitioners:

Physiotherapy

Naturopathy

Osteopathy

Yoga & Mindful Meditation

*Be sure to check this section again as available services may increase over time*

What Happens During a Virtual Care Appointment?

Even without hands-on treatment, you can expect to see beneficial results dur-ing a virtual care appointment. Depending on the type of therapy you are seek-ing you can expect your registered health practitioner to:

  • Complete a full patient intake/assessment for new patients.
  • Review/assess your current condition and symptoms.
  • Provide a diagnosis and virtual care program (for you to follow from home).
  • Explain exercises (where necessary) and monitor your execution/form.
  • Monitor your progress and update your treatment plan.
  • Suggest testing and/or supplements that are available for pick-up or online delivery.
  • Provide therapeutic techniques and treatments to help relieve acute and chronic pain/conditions at home.

Most importantly our registered health providers are here to provide both physi-cal and mental support. We are here for you every step of the way.

How Do I Get Started With Virtual Care?

Getting starting with virtual care has never been easier!

  • Click the Book Virtual Appointment button.
  • Select your health practitioner (i.e.: Osteopath, Physiotherapist, Naturopath).
  • Submit the appointment request.
  • You will receive a “Welcome Email” along with a Health History & Informed Consent to complete and return prior to your first appointment.

How Do I Prepare for My Virtual Care Appointment?

For your appointment, you will need a smart-phone, computer, or tablet with a webcam. We outline the steps of starting your first virtual appointment below or you can watch a video tutorial.

Day of First Appointment

  • You will get an email from the clinic three (3) hours prior to your first appointment.
  • Click the button that says “Begin Your Online Appointment.”
  • Try to choose a comfortable place with good lighting and few distractions.
  • For physical therapy: ensure you have room to move around, water, and are in comfortable clothing.

Returning Patients & Follow-Up Appointments

  • You will get a “Appointment Confirmation” email that will give you access to your existing client profile.
  • Join the appointment by signing in to your “My Account” patient portal with your user name and password.
  • Follow-up appointments can be booked with your healthcare practitioner during your appointment. The date and time will be based on your therapist’s recommendations and your availability.

Is Virtual Care Covered by Extended Healthcare Benefits?

With the rapidly changing healthcare environment most insurance companies have agreed to cover virtual appointments. However, we do recommend that you contact your insurance adjuster directly to make sure that the cost of your appointment will be covered.

Based on the variability of individual coverage, we are asking for appointments to be paid in full by each client. We are still able to submit to individual insurance providers on most client’s behalf. Please let your therapist know if you would like us to submit on your behalf.

Returning Patients & Follow-Up Appointments

  • You will get a “Appointment Confirmation” email that will give you access to your existing client profile.
  • Join the appointment by signing in to your “My Account” patient portal with your user name and password.
  • Follow-up appointments can be booked with your healthcare practitioner during your appointment. The date and time will be based on your therapist’s recommendations and your availability.

Yes we are Open!

In order to aid with social distancing we will not have a receptionist in clinic.

Physiotherapy
Naturopathic Medicine
Massage Therapy
Manual Osteopathy
Yoga

Please click the link below to book a Virtual or In-Clinic appointment.

BOOK VIRTUAL or IN-CLINIC APPOINTMENT

905-639-7113